Shipping policy

Please provide us with instructions at point of sale of what to do if no one is available to receive your gift (such as leave with a neighbour, leave in a designated area).

If no person is present to accept the order at the location specified, our driver will act in his/her discretion based on weather conditions, safety, security, etc. There will be a re-delivery fee  “Direct Drive”.

If an incorrect or incomplete address was provided by the customer, a fee up to the entire cost of the order (including delivery) will apply.

Bella Rosa MTL is not responsible for orders left at door being stolen or Lost.